We have ants in our kitchen. Frankly, we’re shocked that it’s taken 18 years for the first invasion attempt.
Pulled a bunch of volunteer trees from the front yard — an ash, a madrona, and at least a dozen cherries.
That was yesterday. Today, without warning, a different tech shows up, disappears for an hour, and then returns announcing the new fiber line has been strung and everything should be working. So far, so good. Still awful service, but I guess I’m supposed to be grateful the outage was only 13 days and not 19?
The ISP’s tech guy figured out that our fiber line was cut, so needed to run a new one, but he couldn’t get the access to a neighbor’s yard that he needed. After some wrangling with support, they promised that somebody would be out next Wednesday again. I have never experienced such awful customer service as this outage with CenturyLink; they have taken the crown from Comcast.
The ISP never sent a technician, and didn’t even have any record of our outage, so we won’t get somebody here to look at the outage until next Wednesday.